Before depositing at any online casino, take five minutes to read this checklist — it covers the steps most players skip.
Getting Ready
- Verify your connection is secure (look for HTTPS and a padlock icon).
- Prepare a valid email address and a strong password (at least 12 characters with mixed case, numbers, and symbols).
- Have a government-issued ID or passport ready for identity verification (KYC).
- Choose a payment method: credit/debit cards, e-wallets (Skrill, Neteller), or bank transfer. Some methods may have fees or different processing times.
- Set a deposit limit and session reminder to practice responsible gambling.
- Read the bonus terms and conditions before claiming any offer — pay special attention to wagering requirements and game contribution percentages.
Account Setup
- Go to the official website by clicking Wildz or accessing it directly through your browser.
- Click the „Sign Up“ or „Register“ button, typically located in the top right corner.
- Fill in the registration form: your email, chosen password, personal details (name, date of birth, address, phone number), and select your country and currency.
- Agree to the terms and conditions, privacy policy, and confirm you are over 18.
- Submit the form. You will receive a verification email — click the link to activate your account.
- Log in and complete the KYC process by uploading a photo of your ID and a proof of residence (e.g., utility bill). This must be done before any withdrawal.
- Make your first deposit using your preferred method. If you want to claim a welcome bonus, ensure you opt in or enter a bonus code during deposit.
How Wagering Works
When you claim a bonus (e.g., a 100% match up to €200 with 35x wagering on the bonus amount), you must meet the wagering requirement before you can withdraw any winnings from that bonus. Here is a typical calculation:
Example: You deposit €100 and receive a €100 bonus (total balance €200). The wagering requirement is 35x the bonus amount: 35 × €100 = €3,500. You must place bets totaling €3,500 on eligible games. Slots usually contribute 100%, while table games may contribute only 10–20%.
Suppose you play a slot with 96% RTP. Expected loss over €3,500 wagered = €3,500 × (1 – 0.96) = €140. Starting with a €200 balance, your expected remaining balance after wagering is €200 – €140 = €60. However, variance means you could end with more or less.
Once you have wagered the full €3,500, any remaining balance above the original deposit (€100) is converted to cash. If you have €150 after wagering, you can withdraw €50 (winning).
Always check game contributions; some games may contribute less or be excluded from wagering.
Financial Operations
Deposits are instant for most methods. Withdrawals are processed after KYC and typically take 1–3 business days for e-wallets, 3–5 for cards, and up to 7 for bank transfers. Below is a summary.
| Method | Deposit Time | Withdrawal Time | Fee |
|---|---|---|---|
| Visa/Mastercard | Instant | 3–5 days | None (check bank) |
| Skrill/Neteller | Instant | 24–48 hours | None |
| Bank Transfer | 1–2 days | 3–7 days | May apply |
| Paysafecard | Instant | N/A (deposit only) | None |
Note: Withdrawal limits may apply (e.g., €10,000 per week). Larger withdrawals may be split.
Safety & Licensing
The casino operates under a license from the Malta Gaming Authority (MGA) and also holds a Swedish license. This means strict regulation: player funds are segregated, games are RNG-tested, and dispute resolution is available. SSL encryption protects your data. For players from EU/Nordic countries using a Curacao-licensed casino, winnings may be subject to local income tax; however, an MGA license typically means no withholding tax. Always check your local laws.
Support Guide
- Login issues: Clear browser cache, try a different browser, or reset your password via email.
- Deposit not credited: Check your bank statement; if funds left your account, contact support with a screenshot. Usually resolved within 2 hours.
- Withdrawal pending: Ensure KYC is complete. If still pending after 48 hours, contact support.
- Bonus not activated: Verify you opted in or used the correct bonus code. Wagering not tracked? Check game contribution.
- Account locked: This often happens due to multiple failed login attempts or suspicious activity. Contact support to unlock.
- Game not loading: Enable pop-ups, update your browser, or try a different device.
Need to Know
What is the minimum deposit?
The minimum deposit is typically €10, though some methods may require €20.
Can I change my currency after registration?
No, the currency is selected at sign-up and cannot be changed later. Choose wisely.
How long does KYC verification take?
Usually 24–48 hours, but it can take longer if documents are unclear. Submit high-quality scans.
Are there any country restrictions?
Yes, players from the US, UK, France, and several other countries cannot play. Check the terms.
What is the maximum withdrawal amount?
Limits vary: standard is €10,000 per week. Check VIP status for higher limits.
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits in the responsible gambling section.
Is there a mobile app?
The casino offers a mobile-optimized website and a progressive web app (PWA) that you can launch from your browser. No dedicated app in stores.
How do I close my account?
Contact support or use the self-exclusion feature in your account settings.
Worth Knowing
The VIP program has multiple tiers (e.g., Bronze, Silver, Gold, Platinum). Points are earned by placing real-money bets — typically 1 point per €10 wagered on slots. Higher tiers offer faster withdrawal times, personal account managers, exclusive bonuses, and cashback. For example, Platinum members may get 10% weekly cashback and higher betting limits. To climb tiers, you need to accumulate a certain number of points within a month. The program is invitation-based or can be triggered by meeting a wagering threshold.
Conclusion: By following this step-by-step guide, you can set up your account smoothly, understand bonus mechanics, and avoid common pitfalls. Always play responsibly and verify terms before committing funds.
